If you have any questions, please don’t hesitate to contact us. We will respond to you as soon as possible.

Kalevala

<p>During the festive season, we offer an extended exchange and return policy for all orders starting from 10 November 2025. All orders placed on or after 10 November 2025 can be exchanged or returned no later than 6 January 2026.</p>

During the festive season, we offer an extended exchange and return policy for all orders starting from 10 November 2025. All orders placed on or after 10 November 2025 can be exchanged or returned no later than 6 January 2026.

Extend return and exchange during festive season

Easy returns and exchanges

Using a gift card

Giftcard

Delight with a gift card

Customers from Finland

International customers

Subscription and loyalty program

Payment

Versatile payment options

How quickly will I receive my order?

Which of the delivery methods suits you best?

International shipping

Love gold rings

Deliveries during festive season

Fast delivery

Can I buy earrings from you individually?

Where can I get spare parts for my jewelry?

My jewelry is broken, what should I do?

I have an old piece of jewelry and I'm wondering if it's Kalevala Jewelry?

Are your jewelry nickel-free?

Can I commission custom-made jewelry from you?

Jewelry I wanted to purchased is sold out

Questions about jewelry

What is Pidetty and how it works?

Do you accept gold jewelry?

What is refunded for Kalevala jewelry?

What Lapponia jewelry is refunded?

How do I know if my jewelry is Kalevala or Lapponia jewelry?

Pidetty Secondhand service

Pidetty Preloved jewelry

Kalevala maintenance and repair service

The recycling rate of metals is very high

Diamonds

A modern and responsible jewelry factory

Responsibility for Finnish jewelry manufacturing

Together for cancer research

Charity projects and the well-being of the employees

Kalevala Training Center

Responsibility

General care guide for jewelry instruction

Silver jewerly

Bronze jewelry

Gold jewelry

Pearl jewelry

Amber jewelry

Diamond jewelry

Plywood jewelry

Jewelry care instructions

Kalevala Flagship store

Kalevala Outlet & Experience

Customer service

Contact us

How do I make return or exchange?

Return conditions

Order cancellation

I wasn't able to collect my order

Extend return and exchange during festive seasonUpdated 3 hours ago